Business Phone Features
Included Features
- Control Panel - Manage your calls and call transfers quickly and easily.
- Call Routing Options - Transfer calls based on time/day, or menu selections.
- Call Failover - If your internet connection stops working, our system will automatically divert calls to your mobile
- Voicemail - Each extension can have its own voicemail, or you can have a company-wide mailbox.
- Menu Systems - Automatically answer calls and allow callers to choose options based on their requirements
- Free Internal Calls - Regardless of whether your extensions are in the same office, or different parts of the country, you can dial and transfer calls to them free of charge
Incoming UK Number - Choose from over 750 locations. One number is included with each extension so staff can receive calls directly. Or have a single number for all callers to use.
Add-on Features
- Call Recording - Record calls for training or legal purposes
- Call Queuing - Queue calls to allow you to handle callers professionally when all your staff are busy
- Database Integration - Open your business 24/7 by adding database integration and allow clients to manage their accounts any time day or night.
free DeskPhone leasing available
As part of our service, we can lease you a free Polycom IP321 VOIP Phone for each extension. Polycom is one of the leading VOIP phone manufacturers with over 20 years over communications experience. We tried and tested a number of VOIP phones before we settled on Polycom's selection of handsets.
Featured Services
Bespoke CRM Software
Apart from our VOIP solutions, we also develop CRM software that you can link in with our VOIP solutions. That way, your staff can get instant access to a caller's account details saving valuable time and allowing you to provide a more efficient and friendly service.
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